Tour Guide Code of Ethics
Cadastur-certified tour guides follow the Code of Ethics established by Brazil's Ministry of Tourism.
Core principles
- Respect and preserve the cultural, historical, and natural heritage of visited destinations.
- Treat all tourists with respect, friendliness, and professionalism.
- Provide accurate information, without distortion or exaggeration.
- Keep tourists' personal information confidential.
- Prioritize visitor safety in all activities.
Reporting misconduct
If you identify inappropriate conduct by a guide, use our contact page or reach out to the official Ministry of Tourism channel.